Season 4

In Texas, an angry cell phone customer wreaks havoc in a store with a metal stool. A mistaken assumption creates an awkward situation for a food delivery worker in Maryland. In Florida, two telecommunication workers are confronted by an irate, and armed, resident. A demonstration at an Arkansas science museum goes very wrong. In Canada, a thrown snowball leads to a scuffle on the slopes. In Illinois, a package delivery worker refuses to let an icy driveway get in his way.

At an Atlanta Airport, a woman berates airline staff after apparently being removed from her flight. In Covington, Georgia, a delivery driver rushing to drop off a package makes a big mistake. A young boy dangles precariously from a chairlift at a Nevada ski resort as a group of skiers below attempt a rescue. At a coffee shop drive-thru in England, a woman convinces her boyfriend to order from a secret menu that doesn't exist. In Fort Worth, Texas, an attempted credit union robbery spirals dangerously out of control.

In Kansas City, Mo., a convenience store clerk and a customer get into a heated and prolonged confrontation; in North Carolina, two sibling whitewater rafting guides physically right each other on a raft as it makes it's way down a river.

In Lebanon, Ore., a pay-it-forward chain at a coffee shop drive-thru gets derailed when a customer is accused of cutting the line;

An employee of a Minnesota big box store confronts a customer about her receipt; an argument on a public bus in Houston takes a shocking turn when shots are fired.

Two customers confront store employees about their meal at a sandwich shop; A man pays a serious price after trying to snatch a bus passenger's bag; A drugstore customer uses the store's milk to find relief after getting pepper sprayed.

At a big box store in Encino, California, a customer fumes as an item she purchased is no longer in her shopping bag. In Saugus, Massachusetts, a man relaxing in the jacuzzi is shocked when he finds the gym has closed and he is now locked inside. At a Columbus, Mississippi hotel, an employee and a family attempting to check in argue over room availability. In Culcheth, England, a car barrels through a restaurant window, nearly missing a group of unsuspecting diners. In a parking lot in Lincoln, Nebraska, a man driving a skid loader results in a tense standoff with police.

Tempers flare when a Los Angeles drive thru's cashless payment system goes down. In South Africa, a tour bus full of tourists take cover from an aggressive elephant. A woman in Indiana tells her father she wants to apply for one of the world's most dangerous jobs. A tornado rips through a car dealership in Trevose, Pennsylvania, with devastating consequences. A hot air balloon causes chaos when it crash lands at an outdoor festival in Missouri.

At a Dallas airport, confusion over seating on a plane ends with police intervention; a dispute over boat parking in Montgomery, Ala., leads to a huge brawl on the docks; a rideshare passenger in Chicago takes issue with a driver's dashcam.

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

At a fast food drive thru in Iowa, a customer's tone when trying to retrieve his debit card leads to a tense conflict with employees.

At a diner in Breaux Bridge, Louisiana, a canceled order leads to a confrontation between two customers and an employee. Two hammer-wielding robbers break into a London antique shop, in a brutal smash and grab robbery. In Ormond Beach, Florida, a homeowner and postal worker get into a screaming match over the scanning of a package. At a sandwich shop in Bowling Green, Kentucky, a young man brawls with employees and customers alike. In East Hartford, Connecticut, two barbers jump into action when they see a little girl running toward a busy intersection.

On a runway in Los Angeles, California, travelers get annoyed at a passenger who appears to be disruptive.

On a bus in Maryland, a heated argument between two passengers escalates to a dangerous breaking point.

At a convenience store in Reno, Nevada, a shift change between two employees escalates into a heated argument.

In a parking lot in Pascagoula, Mississippi, a customer in a wheelchair confronts another who he believes is blocking access to his wheelchair ramp.